Accessible, like the work it does

We aim for AltOne, the site and the app, to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. A product that describes images for people who can’t see them has to be usable by those people too.

• Automated accessibility checks (axe) run in our browser tests on every main screen and dialog of the app, in light and dark themes.
• The same tests check each page has its own title and that phone-width layouts don’t scroll sideways.
• Working through the main tasks with only a keyboard, and with NVDA and VoiceOver, is part of our release checklist.
• Text and controls are designed to a contrast of at least 4.5:1 for body text.

• The example on our home page draws a picture with the letters of its description. Screen readers get the full description instead, and the examples can be paused; the lens that shows the original image needs a pointer.
• Descriptions can be written back into PDFs only when the PDF is tagged. For untagged PDFs, download the descriptions as a spreadsheet or use another format.
• Pages from some external services we link to, such as payment checkout, follow those services’ own accessibility.

If something in AltOne is hard or impossible for you to use, email support@nexorityinfotech.com with “Accessibility” in the subject. Tell us the page and what happened, and what you use to browse if you’re happy to share it. We reply on business days, usually within two, and we treat accessibility problems as bugs.

See Security for how we protect your content, and our Privacy Policy for what we hold and why.